Frequently Asked Questions

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HVAC

How much does it cost to replace an HVAC system?

Prices for new HVAC systems can vary dramatically. Some factors that affect pricing are the size of the system (based on the size of your home), the type of system (oil, gas, etc.), and the efficiency rating (the higher the rating, the higher the initial cost). Most systems will range in price from $5,000 to $8,000, based on a combination of these three factors. If you would like a specific cost estimate for your home, please give Haldeman Mechanical a call, and we can provide you with a free evaluation.

What are the advantages of smart thermostats?

Honeywell smart thermostats have many benefits that can make your home more comfortable and lower energy costs. While older thermostats are less accurate and can cause your system to cycle too fast or too slowly, a smart thermostat maintains a consistent temperature and minimizes uncomfortable temperature variations, which increase utility bills. Smart thermostats can also be controlled from anywhere, allowing you to cool or heat your home as you wish and are programmable to heat and cool your home on a regular schedule. Other features like easy to read digital displays, voice controls, and access from mobile apps make Honeywell smart thermostats a great investment.

What is the ideal indoor humidity level?

The ideal humidity level is between 30% and 50% with 40% being the optimal level for comfort. Humidity that is too high can result in excessive moisture in your home that can lead to condensation on your windows and windowsills and possible mold issues. Humidity that is too low can cause itchy skin, respiratory problems, and cracking of porous materials such as hardwood floors. Humidifiers and dehumidifiers can help with these issues and are available in both portable units for specific areas of your home as well as whole house units, which are mounted to your HVAC system.

Plumbing

What do I do if I have hard water?

Hard water isn’t just a nuisance - it can make your skin feel dry, decrease the effectiveness of detergent, and leave a residue on kitchen and bathroom surfaces. Water softeners eliminate hard water by removing hardness minerals like magnesium and calcium from your water using salt, a process called ion exchange. While these hard minerals interfere with things like soap and detergent, the salt does not. You may even need to reduce the amount of soap and detergent you use following installation of a water softener due to the increased effectiveness of these products. Haldeman Mechanical provides free testing for hardness and can recommend the appropriate water softening unit for your home.

How do I know when my water heater needs to be replaced?

On average, a standard water heater should last approximately 15 to 20 years. Some factors will reduce that amount, such as hard water, which deposits minerals that build up in the tank. Signs that your water heater is failing include leaking; ongoing smaller problems and repairs; inconsistent water temperature or not enough hot water; loud banging or rumbling noises; and discolored water. If you are experiencing any of these symptoms or your water heater is more than 20 years old, it is probably time to consider a new unit.

Why is my water pressure so low?

There are many reasons you could have low water pressure, depending on your water source. If you have municipal water, water pressure issues are more unusual and usually mean there is a leak somewhere within the system. If your water source is a well, several elements can affect the pressure. The elevation of your well in relation to your home could have an impact on pressure. Also, your well pump or pressure switch may be malfunctioning. Fittings and valves can also become clogged with deposits and therefore reduce water pressure. If you are experiencing low water pressure issues, contact Haldeman Mechanical for a full evaluation.

Are tankless water heaters better than traditional water heaters?

There are both pros and cons to purchasing a tankless (or on-demand) water heater. While tankless water heaters will cost more upfront, you will enjoy energy savings of 10% to 30% annually depending on how much hot water you use each day. Tankless water heaters also last approximately twice as long as traditional water heaters. They deliver hot water immediately, so you don’t waste time or water waiting for your water temperature to rise. If you have a smaller home, tankless units take up far less space. Some drawbacks include a higher initial purchase price and installation costs, especially if you are replacing a traditional water heater with a tankless unit. You can also expect more expensive upkeep as tankless water heaters generally cost more to repair. They can be “output-challenged,” so if you regularly use hot water in multiple locations at the same time, it may not be able to keep up. If you are thinking about replacing your water heater, give us a call, and we can assist you in determining which option is right for your home and family.

Billing & Payment

What forms of payment do you accept?

We happily accept Visa, MasterCard, and Discover credit card payments as well as personal checks and debit card payments.

Do you offer financing options?

Yes, financing options are available for larger purchases. Please contact us directly to discuss the specifics of our financing program.

How do you bill for your services?

At Haldeman Mechanical, we believe in providing our customers with the most value for their money. Because of this, we bill by the hour instead of charging a “flat rate” or “diagnostic” fee. We only charge for the amount of time and materials it takes to complete your specific job. This approach saves our customers money. Plus, all work is done to your satisfaction before an invoice is mailed.

About Us

How long have you been in business?

Haldeman Mechanical is a third-generation company founded in 1939. Owner Mark Haldeman has been in the industry since 1982 and incorporated the company in 1995. The company still operates from the original location at 1148 Old Line Road in Manheim.

What types of services do you offer?

We perform all aspects of the plumbing, heating, cooling and water conditioning business for both residential and commercial customers.   Sales, installation and repair of: - Well pumps and systems - Water heaters - Bath and kitchen fixtures - Oil and gas fired heating systems including cleaning - Air conditioning and heat pump systems - Water conditioning equipment to treat hardness, acid, iron, taste, odor and purity issues   Other services include: - New construction and additions - Connections to municipal water and sewer lines in your neighborhood - Opening of clogged drains - Maintenance for all your plumbing, heating, cooling and water conditioning needs

What are your operating hours?

We offer emergency service to our customers 24 hours a day, 7 days a week. Just call our office at 717-665-6910 for emergency service. Or call or email us to schedule non-emergency service calls.

Do you have any special certifications?

Haldeman Mechanical is a designated Rheem ProPartner, one of only a few in our geographic area. This special designation recognizes excellence among an elite group of independent contractors whose superior dedication to the sale, installation and servicing of Rheem products sets them apart. Our Service Technicians receive expert level technical training, we are evaluated yearly, and our employees are held to a higher standard of accountability in the installation and service of Rheem products. We can also offer exclusive financing options to our customers to provide cost-effective solutions.

Do you offer service plans?

Yes! Our Customer Assurance Agreements include a full yearly cleaning and servicing of your equipment, not merely an inspection. Preventive maintenance ensures you get the most out of your warranty and limits costly repairs by finding problems early. And we do not require any up-front payments when you sign up. Our service agreements include an annual cleaning and servicing of your equipment, priority emergency service, and exclusive discounts.

Do you offer any special discounts?

Email us and request to be added to our email list to receive special offers and discounts and receive our newsletter via email. Please include your mailing address. Your information will not be shared and will be kept completely confidential.