“I would like to thank your company and the wonderful plumber who came to my home this morning. Early this morning, a pipe connection from the water heater separated, flooding my basement with water. I was home with my infant son and possessed no plumbing knowledge whatsoever. I called your number in tears and was assured that a plumber would be there shortly. No more than 15 minutes later, someone was at my house and the problem was fixed. What a sigh of relief I had when the sound of rushing water finally stopped! I wanted to thank you not only for your prompt service, but for the way in which you handled my very panicked phone call. Through every step of this problem, your company was professional and helpful. It brings me great relief to know if troubles like this arise again, I can call on your company and be treated with respect and great care. Thank you so very much.”
